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• I had been bounced among many brokers, my phone calls were disconnected, and I received inconsistent details about my deal and reductions.
Having said that, the very best just happened. Right after speaking with Telus business, I wasn't happy with the approach available and questioned to generally be tranferred towards the LOYALTY dept. She altered the price of the information prepare but improved the price of the cellular phone for just a Internet of -$1. WHAT A JOKE!!!
I known as Telus CS at 8.55AM Mountain time and so they hanged up on me, indicating which i must connect with through "regular Place of work several hours". Is that this for authentic?
• I initially renewed my deal after speaking using an agent named Abdul, who gave me a deal that I accepted, although it couldn’t match a suggestion from Rogers.
I might also like to know why this was removed? Would seem stupid that we now need to call tech support to do a thing that we failed to require the for Formerly
I wasn't telling but making an attempt to speak to him yet he bought mad and hung up. This can be absurd and intensely Terrible customer service. I might be pulling my two lines from Telus . If This is actually the customer service buyers are obtaining from the reps than you'll want to resource it in other places. I have already been with Telus for about fourteen years and It is pretty unfortunate that it has come to this . Thinking about these threads and comments left by others it seems I'm not the sole one.
Definitely not the practical experience we would like our customers to obtain. Be at liberty to deliver us A personal message and we can easily go over our alternatives to get this fixed to suit your needs.
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The hrs they've usually are not Functioning nicely with my function and caring for an elderly family member busy program. I also chatted but they informed me I must contact in.
The TELUS team acknowledges that our do the job spans numerous Territories and Treaty spots and we've been grateful for the normal Knowledge Keepers Telus customer service and Elders who're with us currently, those who have gone just before us and also the youth that inspire us.
The TELUS workforce acknowledges that our get the job done spans numerous Territories and Treaty parts and we're grateful for the traditional Know-how Keepers and Elders who're with us nowadays, whoever has absent before us and the youth that encourage us.
I’ve never employed this kind of service before, but it had been effortless and very useful. I spotted that my problem was going to demolish my total holiday getaway, and also you pretty much saved me.